Architecture
E-mail handling

E-mail handling

Send emails from your website without the need for additional configuration

Email handling is an essential component of modern business operations, including WordPress instances that require flows like password reminders, new registrations, or new comments notifications.

At SiteBox, we have decided to maintain an essential configuration for outbound emails in order to keep core functionalities working properly. This is due to the complexity of managing outgoing emails servers and configuration, and as long as it is not our specialization, we strongly recommend using a dedicated provider to ensure optimal deliverability that might be crucial for the business.

By default, all websites hosted with SiteBox will be able to send emails using Amazon SES without any additional configuration or cost under fair use. This service covers basic WordPress functionalities, and thus we have set a hard limit of 100 emails sent per day, and 500 emails sent per month. All emails will come from the sender [email protected].

Outbound e-mails

For businesses that require more emails for promotional campaigns, or transactional communication, we strongly suggest utilizing one of the providers listed below. They can either use a Rest API or SMTP interface.

Rest API approach is considered as adjusted to the needs of the modern world. It is generally faster due to less communication required between sender, proxy and recipient servers. It accepts large amount of e-mails and batches of e-mails to cover any volumes of messages to be sent.

Rest API

We recommend the following providers that integrate with WordPress through a plug-in.

SMTP

If your email handling provider does not expose REST API interface, you can easily connect your WordPress instance to SMTP using the WP Mail SMTP plugin.

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